Rootdesk scalable IT Services Management System for streamlining support processes.
Just like customer support, RootDesk is also used by IT support teams to solve queries and issues of everyone in the organisation. It can track SLA’s and manage performance of the help-desk team. Also RootDesk timesheet module is able to track their time on all activities. Tickets can be automatically routed to help-desk by settings rules.
- Platform for Productivity
- Project Management Platform
- Team Collaboration
- Automation Solution